UK RSA Pro Stringer | Racquets & Customisation | Online E-Store

Privacy & Cookie Policy

About our Privacy Policy:

At topstring.co.uk, we consider the privacy of our visitors to be extremely important. This privacy policy blow describes in detail the types of personal information is collected and recorded by topstring.co.uk both online and offline, our terms and how we use it. This privacy policy below applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there.

Online Privacy Policy:

Log Files

Like many other websites, topstring.co.uk makes use of log files. These files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting services's analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks.

This information is used to analyse trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Our Advertising Partners

Our advertising partners can found published in the footer area of our website. While each of these advertising partners has their own Privacy Policy for their site, topstring.co.uk has no responsibility, access to or control over these sites, their use cookies or tools to gather information about visitors to their sites. 

Third Party Privacy Policies

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.

The topstring.co.uk privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Children's Information

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity.

Our website topstring.co.uk does not knowingly collect any personally identifiable information from children under the age of 13. 

If a parent or guardian believes that topstring.co.uk has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately at info@topstring.co.uk and we will use our best efforts to promptly remove such information from our records.

Sharing of Offline Personal Information 

We do not share customer or visitor personal information with third parties. Information including telephone numbers, names, postal addresses and email addresses are not shared with any agencies or third parties.

Such information may be provided to us through sales enquiries via telephone or email along with newsletter subscriptions. All customer information is retained only with Topstring.

Customers can request to be removed from our database by emailing us at info@topstring.co.uk and customer details will be removed and confirmed as removed within 72 hours. In the event of a security breach, topstring.co.uk will inform its customers within 72 hours. 

Consent to our Online Policy

By using our website, you hereby consent to our privacy policy and agree to its terms.

​Offline Privacy Policy

Our offline privacy policy applies to the collecting of personal information offline and online where stated as below.

Collecting & use of customer Information

We do not share any customer information provided to us with any third parties. Customer information may include telephone numbers, names, postal addresses, email addresses and are not shared by topstring.co.uk for any purpose including the use of marketing or financial gain with third parties.

Customer information may be provided to us primarily offline but also online via voice, text or and include online email and newsletter subscription requests. All customer information collected is retained only with Topstring.

Customers can request their personal information to be removed from our database by emailing info@topstring.co.uk. Upon receipt, details will be removed and confirmed as removed within 72 hours.

In the event of a security breach within topstring.co.uk, we will not be responsible for the misuse of customer information. In the event of a security breach at topstring.co.uk, we will inform our customers within 72 hours of discovery. 

Consent to our Offline Privacy Policy

By sharing your personal details with topstring.co.uk, you hereby consent to our offline privacy policy and agree to it's terms.

Cookie Policy

What are cookies?

We and our business partners collect information about your use of our website through cookies. Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most major websites use cookies.

What cookies are used on this website?

The cookies we and our business partners use on this website are broadly grouped into the following categories:

Essential

Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie used to enable you to log into your account on the website or which allows communication between your browser and the website. Our cookie preference cookie described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our website without these cookies.

Analytics

We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.

User Cookies

We use cookies to improve your experience by remembering your preferences so we know how you like to use our website. Examples of this would be remembering you so that you are served with the same content or to remember you when you come back to the site.

Social Sharing

We may also use cookies to allow you to share content directly on the social networking/sharing sites, like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about a business or product advertised on our website.

Interest-Based Advertising

You will have noticed that when you visit websites you will be shown adverts for products and services you may wish to buy. The money made by website owners for showing third party adverts on their websites often pays for the cost of running the website and therefore usually allows you to use the website without having to pay a registration or usage fee. Yell like many businesses place adverts for itself and its customers on a range of its partners websites. However, to try and ensure that the adverts you see are relevant to you we use cookies to collect information about the types of things that interest you, for example websites you visit and the geography that you are based in. Having these cookies does not increase the number of adverts you will be shown, but simply makes the adverts you see more relevant.

How to reject or opt out of receiving cookies?

When you first visited this website you will have been shown a message bar drawing your attention to the fact that this website uses cookies and inviting you to review this cookie policy and manage your cookie preferences. If you do not set your preferences despite this prompt a cookie preference cookie will be dropped confirming that you consent to us using the cookies detailed in this cookie policy, this cookie preference cookie will last for no more than 5 years. 

Please note that we can’t always control third party cookies stored on your machine from our website and setting your cookie preferences with us will not stop those third party cookies from being stored on your machine, you must manage these cookies directly with the relevant third party, please see our “Third Party Cookies” section below for more information. Please be aware that disabling cookies may impact the functionality of this website.

Third party cookies

Some of the cookies described above are stored on your machine by third parties when you use our website. We have no control over these cookies or how the third parties use them. They are used to allow that third party to provide a service to us, for example analytics. 

Cookies and Web Beacons

Our website topstring.co.uk uses cookies to store information about visitors' preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalise or customise our web page content based upon visitors' browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

Google, as a third party vendor, may use cookies to serve ads on topstring.co.uk ads on topstring.co.uk. Google's use of the DART cookie enables it to serve ads to our site's visitors based upon their visit to topstring.co.uk and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html.

Updating these Policies

Both our Privacy and Cookie Policy was last updated on November 5th, 2018. Should we update, amend or make any changes to our online and offline policies, those changes will be posted on this page.